Privacy Policy

Last updated: March 3, 2026

SalesPowder ("we," "us," or "our") operates the SalesPowder CRM platform at salespowder.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

1. Information We Collect

We collect information you provide directly to us when you create an account, use our services, or communicate with us:

  • Account Information: Name, email address, company name, and billing details when you sign up.
  • CRM Data: Contacts, notes, emails, files, and other data you enter into the platform.
  • Payment Information: Billing and payment details are processed securely by our payment processor, Stripe. We do not store your full credit card number on our servers.
  • Usage Data: Log data such as IP address, browser type, pages visited, and timestamps to help us improve the service.
  • Communications: Emails and messages you send through the platform using our SendGrid and Twilio integrations.

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve the SalesPowder platform.
  • Process transactions and send related billing information.
  • Send transactional emails (password resets, account notifications).
  • Deliver emails and SMS messages on your behalf through our integrated services.
  • Monitor usage patterns to improve performance and user experience.
  • Respond to your requests and provide customer support.
  • Comply with legal obligations.

3. Data Storage and Security

Your data is stored on secure servers in the United States. We implement industry-standard security measures including:

  • Encrypted connections (SSL/TLS) for all data transmission.
  • Hashed and salted passwords using bcrypt.
  • Isolated tenant data in our multi-tenant architecture.
  • Secure file storage using Amazon Web Services (AWS S3).

While we strive to protect your information, no method of transmission or storage is 100% secure. We cannot guarantee absolute security.

4. Third-Party Services

We use the following third-party services to operate the platform:

We do not sell your personal information to third parties.

5. Data Retention

We retain your account data for as long as your account is active. If you cancel your subscription, we will retain your data for 30 days to allow for reactivation. After that period, your data may be permanently deleted. You may request early deletion by contacting us.

6. Your Rights

Depending on your location, you may have the right to:

  • Access and receive a copy of the personal data we hold about you.
  • Request correction of inaccurate personal data.
  • Request deletion of your personal data.
  • Object to or restrict processing of your personal data.
  • Data portability (receive your data in a structured, machine-readable format).

To exercise any of these rights, please contact us at the email below.

7. Cookies

We use essential cookies to maintain your session and keep you logged in. We do not use third-party tracking or advertising cookies.

8. Children's Privacy

SalesPowder is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page with a revised "Last updated" date.

10. Contact Us

If you have questions about this Privacy Policy or your data, please contact us at:

Email: support@salespowder.com